• (650) 291-6376

  • Mon- Sat 7:30-10:00 & Emergency 24-hour Services

  • San Francisco to Palo Alto

  • EST. 2014

Testimonials

From 43 reviews
Rhonda Williams-Shimmon

I live out of state, so I need a plumber I can depend on. I've have used Oro Pro for several years now. I would recommend them to anyone who needs a plumber they can trust to be fair and work with tenants.

via Facebook
Edith Kwong

Words canmot expressed how much i appreciate their fast and great service to get my water tank replaced in less than 3hrs. Not to mention they replaced all the 100yrs old piping and valves plus adding new anchored to the tank. They …

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Response from business owner

Edith, thank you for this awesome review! We are so happy that we were able to assist you with this task in a quick manner. We pride ourselves in being efficient. Your business is very much appreciated, hope to hear back from you in the future.

via Google
Shawn Scott

Very good plumbing contractor!

Response from business owner

Thank you, Shawn!

via Google
Edith

Words canmot expressed how much i appreciate their fast and great service to get my water tank replaced in less than 3hrs. Not to mention they replaced all the 100yrs old piping and valves plus adding new anchored to the tank. They …

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Lori S

Good morning! First, I would like to thank you so much for repairing/replacing my parent’s kitchen plumbing. Jorge and Ren were honestly the most courteous, professional, and efficient service persons I’ve interacted with in a long time…

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Josephine Mendoza

I had an emergency that needed immediate attention. My drains were plugged causing major flooding. I called Oro Pro Plumbing and they were there within a couple of hours. They resolved the problem! I am extremely satisfied with their …

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Response from business owner

Josephine, we are so happy to read your kind reassuring words! You pointed out exactly what we want our service experience to be like, and it's so great that your project got done with the attention it needed. Please come back to us for any other services you find you need or even just have questions about! Thank you so much!

via Google
Natalie White

Professional and honest plumbers. They did a big job at our house, replacing the main line, quickly and professionally. Great communication and service.

Response from business owner

Hi Natalie,

Thank you so much for the acknowledgements! We were very happy to take on your project, provide you with our work, and to know that your experience went well! We hope to hear from you again if you ever need anything. Thank you so much for your kind business!

via Google
K R

Very fast response to my query, and they set up an appointment for the next day. They were very knowledgeable and customer oriented. Their prices are a little on the high side, but they do excellent work.

Response from business owner

Thank you so much for your thoughtful review! We are happy to hear that our services were up to our standard. We strive for efficiency and customer satisfaction!

via Google
David Osburn

Good courtesy professionals who take time to analyze😊 your issue with good customer communication.

Response from business owner

This is awesome, thank you for this review David! Have a great week.

via Facebook
Christine Co

Christian, Jose and John were all very professional and did a great job. They

found my leak and repaired it. The only reason My rating is 4 stars instead of 5, is I feel their price is a little high. Even with the price, I would still …

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Response from business owner

Wow, thank you so much Christine for the rating. We are so happy to hear that our crew provided you with a great service and that our prices didn't dissuade you from giving us such an awesome review. Oro Pro Plumbing really appreciated you choosing us for your project and we hope to hear from you for your next one!

via Google
Anne Evans

I called and they were able to come the next day. Two men showed up promptly, were very professional and explained everything very well. Unfortunately they were not able to fix my problem on this visit and will need to come back. That is …

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Response from business owner

Hi Anne,

We are so grateful for honest review! I'm new in the office at Oro Pro and I literally thought the crew drove around with a truck full of toilets- after some laughs (because they do not drive around with a truck full of toilets) I learned that sometimes our trucks aren't loaded with compatible parts which means we reschedule. So it is awesome to hear that our service quality lead you to letting us keep your project to work on...even the next day. Thank you so much and please let us consider this issue towards your next project. We thank you for your business!

via Google
mike beltran

Always like supporting a local business. I was given a quote and we agreed on the price based on my job. The guys were pleasant and clean and did the job in a professional manner. Rather use them than a large plumbing company who do not …

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Response from business owner

Hi Mike,

Thank you so much for your honest review! We pride ourselves on being a small company that gets to do big projects and it was a pleasure to get chosen by you for your project! Thanks so much!

via Google
Jessica Lawler

Christian was so professional and very helpful. I was impressed with the level of service, speed in fixing the issue, and friendliness.

Response from business owner

Jessica, thank you for this great review, we strive to provide excellent service. I will happily tell Christian your comment. Thank you for using us.

via Google
Dan Lehr

Outstanding service

Response from business owner

Thank you Dan

via Google
Steve Crozier

This team of professionals absolutely saved the day!. The first plumbers I called could not find the leak draining into my garage – and were suggesting ripping out flooring and drilling through drywall. I was beside myself! I called Oro Pro…

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Response from business owner

Steve, Thank you so much for your review! We are so pleased that we could be of assistance during your time of plumbing needs. We strive to fix things the proper way to insure reoccurring issue don't continue. Again, thank you for this amazing review, and hope to hear back in the future. Happy Holidays and Happy New Year. The Oro Pro Team

via Google
Naz saeed

We have used Pro plumbing over the past few years for changing pipes or sewer blockage.

It is a family business.Very courteous and reasonable.

Response from business owner

Hello Naz, Thank you for this review, we are glad that we have gained your trust over the years. Happy Holidays and Happy New Year. Sincerely, The Oro Pro Team

via Google
stefania michelle

Jon, I appreciate your flexibility to work with the upstairs neighbour. Both technicians were polite. I was a just a bit disappointed because your truck states free estimates yet I was charged $129. I asked the technician and those were …

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via Google
Sandy Foss

Great service. They communicated about the services in detail during the entire process. They were within the terms of the quote. They called the day before to confirm our appointment. I would definitely use them again and would recommend …

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via Google
Francesco Rovetta

the Oro Pro team did a great job fixing our issue. they thoroughly inspected the premises, informed us of the issue and possible solution, cost and time needed. On top of that, they had excellent communications before the engagement, they …

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via Google
Arlyn B

The guys were wonderful. Explained everything clearly every step of the way. I'd definitely use them again.

Ray Lau

Excellent work. Needed a second opinion regarding a clogged pipe because another plumber wanted thousands of dollars to reroute the pipe due to a clog that was located in section that was in cement. Called Jonatan and he came by the same …

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via Google
Frank Lagomarsino

Pleasure to work with.

via Google
Eleanor Breite

Our toilet kept running and our water usage went up a lot. We called Jonathan. He and Christian came out – they were great – fixed our problem and now we are looking forward to getting back to normal water usage.

via Google
Don C

Great quality work done in professional manner.

Dan L

Great service, very outstanding. Everything you would want from a plumber.

Allan

I had great experiences with Jonathan Bautista of your company at different jobs he took care of for me. I will definitely recommend him to all my friends.

Melisa Kennedy

After having experienced several cancellations and no shows with Roto Rooter and another with 24/7 Rooter Plumbing I decided to take to Yelp and found Oro. Not only did I get an appointment the same day but also had my problem resolved. …

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via Google
Allan K

I recently used Oro Pro for the first time. They cleaned my main and kitchen lines, installed a new toilet, and did some minor water heater maintenance. These guys are outstanding. Jonatan, the owner, has taken the best practices that he …

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Fred

Great work, fast and professional.

Peggy

Easy to make an appointment. Was able to come out same day of request. Workers arrived on time, introduced themselves. Reviewed what needed to be done, took pictures and sent to their office to get a quote prior to start of work. …

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Monet R

They were quick, professional and great work. Thank you have a great Christmas

dpres1

Always good communication, they are clean and polite, and get the job done. 5 stars

dviall

on time and successfully completed. totally professional. will definitely use again and recommend.

sarrow

These guys are great! Jonatan is excellent!

lauriedan152

they came right after I called for help {10 min} they were fast, efficient, and professional and cleaned up after the work was done. very pleased!

Clint Maples

Fast & reasonable service. Showed up when promised and did excellent work. 5/5 would call again

via Google
crice386

Once again, Jonatan came to the rescue. He was able to install a much-needed new toilet the day after I called and talked with him about the situation. Oro Pro is my go-to company for all plumbing needs.

Wayne

Very knowledgeable. They took a lot of time to diagnose our problem and give us options for solution.

Jay

The two men work well together with the older man being the journeyman. They made us feel like their friends and were very courteous throughout the service call and cleaned up after doing a splendid job on our kitchen faucet and p trap.

Antonio C

Decent rates which compensates for the fast professional work.

Luis Ulloa

Very professional can do attitude! Thanks for the great work.

Response from business owner

Thanks Luis Ulloa for giving us here at Oro Pro an opportunity to provide you with quality service!!!

via Facebook
James Spingola

Genuine quality, clean, and honest. Educated and friendly, Call Oro Pro to have your plumbing done right by experienced professionals with integrity.

via Facebook
Michelle Baker

I give Oro Pro Plumbing 5 stars! So reliable, quick, & gets the job done. I definitely recommend this company. Reach out to Jonatan (the owner) for all your plumbing needs. Job well done 🙂

via Facebook

  • Prompt Plumbing

    I highly recommend Oro Pro Plumbing. Jonathan is nice, honest, works fast, and very professional! He is very responsive, efficient, and knowledgeable. Jonathan has had to fix plumbing issues at our house twice now and both times he arrived on time and finished the job quickly!

    Abbie M., Customer

  • Clarity is Key

    Hire them. They were straightforward, honest, clear with explanations about problems, provided pictures to show problems, and suggested failures that could occur in the future and discussed if we wanted to be encompassed in service call and helped us save money.

    Alice D., Customer

  • Top Notch Service

    These two great guys made me feel from the get go that I had picked the right plumber. I have an older home in the Oceanview District of SF and we have used many plumbers since buying our place in the late 70s!
    These men are tops!! Courteous, professional, kind, honest, you name it.

    Jayeson V., Customer

  • Voted Best

    Best plumber in the city with creative and practical solutions while still being affordable!

    Padma R., Customer

  • Future Repeat Customer

    I would use them again. Professionalism, timely response, and communication, they were great.

    Mike M., Customer

  • Modified Solution to Unique Problem

    They did an amazing job for us. They provided a quote, when they got in the work was different from what they expected so they worked with us on the price and the warranty. We are very satisfied with the very large job they helped us with. Their knowledge of our needs and the problem that was presented, they were great.

    Kaitlin C., Customer

  • Super Teams to the Rescue

    I called Jonathan to schedule some work to update the drains for my washer, add ice maker water lines, and replace a toilet. This team is super fast and efficient. They use email, text and quickly respond. Also they manage their teams super well … so no mistakes and things are inspected and done right.  Super satisfied and will call them again.

    Ray S., Customer

  • Like a Pro

    Once again Jonatan comes through like a Pro (pun intended!). He was able to do the work in less than 24 hours after my urgent call and was nothing less than professional. Add to this his winning personality and yes, my review is as good as it gets.

    Cathy R., Customer

  • Lowered Water Bill

    Our toilet kept running and our water usage went up a lot. We called Jonathan. He and Christian came out – they were great – fixed our problem and now we are looking forward to getting back to normal water usage.

    Eleanor B., Customer

  • Fast and Reasonable

    Fast & reasonable service. Showed up when promised and did excellent work. 5/5 would call again

    Clint M., Customer